Shipping & Delivery Policy

Seamless delivery for your CALMS PERFUMES orders

At CALMS PERFUMES, we strive to provide a smooth, fast, and reliable delivery experience for all customers. Below is the complete overview of our shipping and delivery process.

1. Shipping Destinations

We ship worldwide, including the GCC, Europe, Asia, and the USA. If your country is not listed at checkout, please contact us for support.

2. Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.

3. Estimated Delivery Time

• Kuwait: 1–2 Working days
• GCC Countries (UAE, Saudi Arabia, Oman, Bahrain, Qatar): 3–12 working days
• International Orders: 5–12 working days (depending on destination and customs)

4. Shipping Costs

Shipping fees are calculated automatically at checkout based on destination and package weight. Free shipping may be available during promotions or for qualifying order values.

5. Order Tracking

Once your order is shipped, you will receive a tracking number by email to follow your shipment in real time.

6. Customs & Duties (International Orders)

International shipments may incur customs fees or taxes set by the destination country. CALMS PERFUMES is not responsible for these charges, and they must be paid by the customer.

7. Delivery Issues & Delays

We are not responsible for delays caused by customs, weather conditions, or courier service disruptions. If you experience delays exceeding the estimated timeframe, please contact us for assistance.

8. Wrong Address or Failed Delivery Attempts

Customers are responsible for providing the correct delivery address. If an order is returned to us due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply.

9. Contact Us for Shipping Inquiries

📧 Email: info@calmsperfumes.com
📞 Phone: +965 50144655

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